Privacy Policy
Hauslain Real Estate — Privacy Policy
Last updated: 30 Aug 2025
This Privacy Policy explains how Hauslain Real Estate (“Hauslain”, “we”, “us”, “our”) collects, uses, shares, and protects your information when you visit our website, contact us, or use our services (together, the “Services”). By using the Services, you agree to this Policy.
If you have questions, contact us at smartechpng@gmail.com or 83138919; postal: PO Box 566, BOROKO,NCD.
(Smartech PNG)
1) What we collect
Contact & identity: name, email, phone, address, preferred contact method; copies of ID when needed for viewings, tenancy, or sales contracts (KYC/AML checks).
Property & transaction data: saved searches, viewing requests, offers, tenancy/applications, proof-of-funds or income (where applicable), documents you upload.
Website/technical: IP address, device/browser, pages visited, cookies, and analytics events.
Communications: enquiries made via web forms, email, phone, WhatsApp, or social media.
Marketing preferences: your opt-in/opt-out choices.
2) How we use your information
Provide and improve the Services; respond to enquiries and schedule viewings.
Match you with relevant listings, send alerts, and manage applications or contracts.
Verify identity and comply with legal/anti-fraud/KYC requirements.
Operate our website (security, troubleshooting, analytics, and performance).
Send service messages and—if you opt in—marketing about listings, market updates, or promotions. You can unsubscribe anytime.
3) Legal bases (where applicable)
Contract: to provide requested Services (e.g., book a viewing, prepare a lease).
Consent: for marketing and optional cookies.
Legitimate interests: site security, service improvement, basic analytics.
Legal obligation: KYC/AML, taxation, record-keeping.
4) Cookies & analytics
We use essential cookies for the site to work, and (with consent) analytics/advertising cookies (e.g., Google Analytics, Meta) to understand usage and improve listings. You can manage preferences via our cookie banner or your browser settings.
5) Sharing your information
We share only as needed:
Sellers/landlords/authorized agents to arrange viewings, offers, or tenancy/sales.
Service providers (hosting, email/SMS, cloud storage, payment/ID-verification, analytics, website security). They process data under contract and must protect it.
Legal/regulatory bodies when required by law or to defend our rights.
Business transfers (e.g., merger, acquisition) with appropriate safeguards.
We do not sell your personal data.
6) International transfers
Your data may be processed in countries with different privacy laws. Where required, we use appropriate safeguards (e.g., contractual clauses) to protect your information.
7) Data retention
We keep data only as long as necessary for the purposes above:
Enquiry and viewing records: typically 12–24 months.
Contract/transaction and KYC records: up to 7 years (or as law requires).
Marketing data: until you unsubscribe or ask us to delete it.
8) Your rights
Subject to applicable law, you may:
Access, correct, delete, or restrict your data.
Object to certain processing (including direct marketing).
Withdraw consent (where processing is based on consent).
Portability: request a copy in a usable format.
To exercise rights, email us. We will respond within the legally required time.
9) Security
We use reasonable technical and organizational measures (HTTPS/TLS, access controls, least-privilege, staff confidentiality) to protect your data. No method is 100% secure; report suspected issues to [insert security email].
10) Children
Our Services are not directed to children under 16. If we learn we collected data from a child without consent, we will delete it.
11) Third-party links
Our site may link to third-party websites or platforms. Their privacy practices are governed by their own policies.
12) Changes to this Policy
We may update this Policy from time to time. The “Last updated” date shows the latest version. Material changes will be highlighted on our site.
13) How to contact us
Hauslain Real Estate
Email: smartechpng@gmail.com | 83138919
Address: PO Box 566 BOROKO, NCD
If you are unsatisfied with our response, you may also contact your local data-protection authority where applicable.